Administrative management and satisfaction of graduates of the 2016 promotion of the Faculty of Technology
Valenzuela Rodríguez, María AngélicaGuizado Salazar, GilbertoFuertes Meza, RaúlÁlvarez Villanueva, Melsy Yolanda CelestinaPomajulca Mendoza, Deisi MiriamCarbajal Sirlupu, Leidy ElizabethGuizado Cisneros, Álvaro Gilber
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Resumen
The objective of this article was to establish the incidence of Administrative Management in the satisfaction of graduates of the 2016 promotion of the Faculty of Technology. With a quantitative approach, it was supported by the descriptive method, applied type and correlational design. The population consisted of 159 graduates from 14 study programs of the Faculty, distributed in five professional schools. To calculate the sample size, the formula for a finite population was used, since it is the total number of known observation units. The result obtained shows that 55.9% consider that there is regular administrative management and 44.1% adequate. 64.7% consider a regular performance of the administrative staff and 35.3% adequate. 82.4% consider regular administrative time management and 17.6% adequate. 61.8% consider regular satisfaction, 32.4% high and 5.9% low. 50% of the graduates consider a regular university service, 41.2% adequate and 8.8% inadequate. 52.9% consider a regular administrative service, 38.2% adequate and 8.8% inadequate. It is concluded that the administrative management, performance of the managerial staff, performance of the administrative staff and time management do not significantly affect the satisfaction of the graduates of the 2016 promotion of the Faculty of Technology.
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Palabras clave
Gestión administrativapersonal directivopersonal administrativodesempeño y egresadoAdministrative managementmanagerial staffadministrative staffperformance and graduates
