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ArtículoAlpha Centauri; Vol. 4 No. 1 (2023): ALPHA CENTAURI (January - March); 02 - 112023SPA

Institutional climate and job performance of SIS-UDR servers in Amazonas

Carlos Ramos, Casimiro EulogioCamacho Delgado, Freddy ManuelSempértegui Rafael, Roxana MabelRíos Pérez, Luz Angélica

10.47422/ac.v4i1.137 Acceso abierto
147vistas del resumen
44lecturas PDF
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Resumen

The primary objective of the study was to determine the relationship between the institutional climate and the job performance of the employees of the Comprehensive Health Insurance-UDR Bagua y Amazonas, using the hypothetical-deductive method, with a quantitative approach.
Regarding the research design, the non-experimental, descriptive-relational type was used. Likewise, as a population it had the participation of the workers of the Comprehensive Health Insurance- UDR Bagua and Amazonas consisting of 30 servers.
For the collection of information, the Likert scale questionnaire was used as the survey technique and as the instrument. It was concluded that the institutional climate has a high and direct significant correlation with the work performance of the employees of the Comprehensive Insurance of the UDR Bagua and Amazonas, with the reading: Rho=0.784 (p<0.000). Finding that the institutional climate is at a healthy level with an average of 80%. However, the labor performance variable is located at a high level according to 87.7%, while 13.3% at a medium level.

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Palabras clave

performanceinstitutional climatedesempeño laboralclima institucional